---
title: "Help Centre & Knowledge Base | TradeCentre"
description: "Give customers and staff a searchable branded help centre. Fewer repeat calls, faster team onboarding."
lang: en
json-ld:
---

[![TradeCentre](/assets/logo-BzWuA3ne.svg)](/)

[Features](/features)

Industries

[How It Works](/#how-it-works)

Book a Demo

### Help Centre

2,140 views this month 

How to bleed a radiator

412 views - 96% helpful

Published 

Your boiler warranty explained

287 views

Published 

Setting up your smart thermostat

198 views

Published 

Engineer install checklist

Internal only

Staff 

Inbound support calls down 31% Open help centre → 

Help Centre 

# Answers Without The Phone Call

Publish guides, aftercare advice, and internal process documents in a searchable help centre. Customers self serve and new starters get up to speed faster.

#### Customer Knowledge Base

Aftercare guides, warranty info, and FAQs under your own brand.

#### Internal Playbooks

Process documents and training material for your team.

#### Instant Search

Customers find the answer in seconds instead of ringing the office.

#### Linked To Support

Articles surface inside chat and the customer portal automatically.

## Stop Chasing Jobs. Start Running Your Business Properly.

If you want better visibility, faster payments, and more control. TradeCentre gives you the system to do it.

Book Your Demo Speak to Our Team

[![TradeCentre](/assets/logo-BzWuA3ne.svg)](/)

The revenue operating system for trade businesses. Manage leads, jobs, payments, and analytics in one platform.

Book a Demo

#### Features

-   [Customers & CRM](/features/customers)
-   [Quoting & Proposals](/features/deals)
-   [Payments](/features/payments)
-   [Operations](/features/operations)
-   [Analytics](/features/analytics)

#### More Features

-   [Accounting](/features/accounting)
-   [Timesheets & Payroll](/features/timesheets)
-   [Live Tracking](/features/live-tracking)
-   [Customer Portal](/features/customer-portal)
-   [AI Agents](/features/ai-agents)
-   [Website Integrations](/features/integrations)
-   [Online Selling](/features/online-selling)
-   [Inventory Tracking](/features/inventory)
-   [Automations & Workflows](/features/automations)
-   [Procurement & Supply Chain](/features/procurement)
-   [AI Voice Agents](/features/ai-voice)
-   [Marketing & Local SEO](/features/marketing)
-   [Service Plans & Contracts](/features/service-plans)
-   [Fleet Management](/features/fleet)
-   [Compliance & Security](/features/compliance)

#### Compare

-   [vs ServiceM8](/compare/servicem8)
-   [vs Tradify](/compare/tradify)
-   [vs Joblogic](/compare/joblogic)
-   [vs Fergus](/compare/fergus)
-   [vs Powered Now](/compare/powered-now)
-   [vs Payaca](/compare/payaca)
-   [Compare All](/compare)

#### Company

-   [About](#)
-   [Careers](/careers)
-   [Blog](/blog)
-   Contact

© 2026 TradeCentre. All rights reserved.

[Privacy](/privacy)[Terms](/terms)[Cookie Policy](/cookie-policy)

TRADE CENTRE TECHNOLOGIES LTD · Company number 16894959 · Registered office: 3rd Floor, 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE