Automate review collection, filter negative feedback before it goes public, and run reactivation campaigns to bring past customers back. All from one system.
After every completed job, send a personalised review request via SMS or email with a single click. Choose your platform — Google, Trustpilot, or your own portal.
Schedule campaigns that automatically request reviews from recent customers at the perfect time. Set it once and let TradeCentre handle the follow-ups.
Every review passes through your safety filter first. Negative or low-rated feedback is captured privately, giving you a chance to resolve issues before anything goes public.
Prefer a personal touch? Manually send review requests to specific customers whenever you choose — ideal for your best jobs and happiest clients.
Win back dormant customers with automated reactivation campaigns. Re-engage past clients with tailored offers and service reminders to drive repeat business.
The safety filter analyses review sentiment before publishing. Low scores trigger a private follow-up so you can turn a negative experience around.
Reach customers where they are. Send review requests via SMS, email, or WhatsApp — whichever gets the best response rate for your business.
Track your average rating, review volume, response rate, and filtered reviews in one dashboard. See which engineers and services get the best feedback.
After a job, the customer receives a review request and submits their feedback through a branded form.
Reviews below your threshold (e.g. 3 stars) are held back and flagged for your team to review privately.
Address the issue directly with the customer. Once resolved, release the review — or keep it private.
If you want better visibility, faster payments, and more control. TradeCentre gives you the system to do it.